Get Help Now

About the program

If you or someone else is having a mental health crisis or is in urgent need of support, call 9-1-1 immediately.

Also, this web page will assist you in connecting with help.

To access more crisis information, click a button below:


I am a Parent/Caregiver

A child is at serious risk of hurting themselves or someone else. What should I do?

Call 9-1-1 immediately.

  • Brantford:
    St. Leonard’s Crisis Support, 24 hours 519-759-7188 or 1-966-811-7188, Walk In, 225 Fairview Ave, Brantford, Mon and Wed 4-8pm or same day appointments by calling crisis line between 1-4pm
     
  • Haldimand / Norfolk:
    • REACH Child and Youth Crisis Line 1-866-327-3224
    • CAST (Crisis Assessment and Support Team) 16+: 1-866-487-2278
  • Six Nations:
    Six Nations Crisis 1-866-445-2204 or 519-445-2204, Text Messaging 226-777-948

Suicide Crisis Helpline: 9-8-8 is a new national helpline for anyone across Canada who is thinking about suicide, or who is worried about someone they know. Call or text 9-8-8 toll-free, anytime for support in English and French.

A child is at serious risk of hurting themselves or someone else. What should I do?

Take you child to the nearest hospital emergency department.

Grand Erie area has four hospitals with emergency departments open 24/7:

  • Brantford:
    Brantford General Hospital
    200 Terrace Hill St, Brantford
    www.bchsys.org
     
  • Haldimand:
    Dunnville - Haldimand War Memorial Hospital
    400 Broad St W, Dunnville
    www.hwmh.ca/
     
  • Hagersville:
    West Haldimand General
    75 Parkview Road, Hagersville
    www.whgh.ca/
     
  • Norfolk:
    Norfolk General Hospital
    365 West St, Simcoe
    https://www.ngh.on.ca/
     

Other areas:

A child I know has been sexually assaulted or is experiencing domestic violence. What should I do?

Contact one of the following centres:

  • Nova Vita Domestic Violence:
    519-752-HELP (4537)
     
  • Haldimand Norfolk Woman’s Services:
    1-800-265-8076
     
  • Sexual Assault Centre of Brant
    24 hour Crisis support line 519-751-3471
    Referral for service line 519-751-1164
     
  • Sexual Assault Centre of Haldimand-Norfolk
    519-805-8188
A child needs support now, but it is not a mental health crisis or emergency. What should I do?

If the situation is urgent, please see the options below under “I Am a Student” for telephone hotlines and local mental health walk-in clinics.

I need support now, but it is not a mental health crisis or emergency. What should I do?

If the situation is urgent, please see the options below under “I Am a Student” for telephone hotlines and local mental health walk-in clinics. Many of the resources are for parents / caregivers / adults, too.

I am a Student

I feel unsafe. What should I do?

If you are under the age of 16 and it is an emergency, find an adult and ask them to call 9-1-1. If you are age 16 or older and it is an emergency, call 9-1-1 yourself.

I feel safe, but I need to talk to someone now. What should I do?
  • I prefer to talk to someone over the phone, by text or in a live chat:

    • Brant/Brantford:
      St. Leonard's Crisis Support
      24-Hour Crisis Line: 519-759-7188 or 1-966-811-7188

    • Haldimand/Norfolk:
      REACH Child and Youth Crisis Line: 1-866-327-3224

      Crisis Assessment and Support Team (CAST) 16+ Crisis Line: 1-866-487-2278

    • Six Nations:
      Six Nations Crisis Line: 1-866-445-2204 or 519-445-2204
      Text Messaging: 226-777-9480

    • Nova Vita:
      Domestic Violence Crisis Line: 519-752-HELP (4537)

    • Other:

      • Kids Help Line: 1-800-668-6868 or text CONNECT to 686868
        (This may take up to 45 minutes for a response.)

      • LGBTQ Youthline: 1-800-268-9688 or Chat (IM) or
        email: askus@youthline.ca or text 1-647694-4275

      • Translifeline: 1-877-330-6366

      • Mississaugas of the Credit First Nation (MCFN)
        Mental Health Program (non-emergency): 905-768-1181 ext.224

      • National Indian Residential School Survivors
        Crisis Line: 1-866-925-4419

      • Indian Residential School Survivors
        Telephone Support Line: 1-800-721-0066

      • First Nations & Inuit Hope for WellNess
        Help Line: 1-855-242-3310

      • Native Youth Crisis
        Hotline: 1-877-209-1266

  • I prefer to see someone in person:

    • Brant/Brantford:

      • St. Leonard’s Crisis Walk In:
        225 Fairview Ave, Brantford
        Mon. and Wed. 4 - 8 p.m. or
        same day appointments by calling the crisis line 519-759-7188 or
        1-966-811-7188 between 1 - 4 p.m.

      • Woodview Mental Health Walk In Clinic: 519-752-5308 (press 0) or
        text 226-920-4427 to book an appointment

      • For ongoing counseling and developmental services for people 0-18 years:
        Brant intake: 519-758-8228

    • Haldimand/Norfolk:
      Reach Child & Youth Mental Health Walk-in Therapy Clinic:
      101A Nanticoke Creek Pkwy, Townsend
      Tues. Noon-6 p.m.
      519-587-2441

    • Mississaugas of the Credit First Nation (MCFN)
      Mental Health Program: 905-768-1181 ext.224

    • Six Nations:
      Six Nations Crisis Walk In - Child and Family Services:
      15 Sunrise Court, Ohsweken
      Mon.-Fri. 8:30 a.m.-4:00 p.m.
      1-866-445-2204

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