Student and Family Support Office

About the Student and Family Support Office

The Student and Family Support Office is here to help parents and caregivers navigate questions or concerns about their child’s education beyond the school level.

First, we encourage you to use our easy step-by-step walkthrough below to address your concerns and direct you to the appropriate individual/department.

Some matters may require additional support, and the Student and Family Support Office will provide families with a clear, consistent pathway for follow-up. If you require additional follow-up, please complete the form on this page.

Inquiries will receive an acknowledgement within two business days and fully address the inquiry within five business days of receipt or provide an estimated date of to fully addressed the inquiry.


Do you have a concern? 

Contact the Student and Family Support Office

If you are looking for support from the Student and Family Support Office, please submit the form below or contact the office by calling 519-720-5100 or emailing supportoffice@granderie.ca.

Parent/Caregiver/Community member inquiries will receive an acknowledgement within 2 business days. Grand Erie shall make a best effort to provide an estimated date of response in a parent/caregiver/ community member inquiry if it cannot be fully addressed within 5 business days of receipt.

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